ISSN 2167-0439
International Journal of Management and Business Studies ISSN 2167-0439 Vol. 15 (4), pp. 001-014, April, 2026. Available online at www.internationalscholarsjournals.org © International Scholars Journals
Full Length Research Paper
How Coworker Relationships Shape Organizational Commitment Through Job Satisfaction
She-Cheng Lin1 and Jennifer Shu-Jen Lin2*
1Department of International Business, Chungyu Institute of Technology. Keelung, Taiwan.
2Department of Transportation Logistics and Marketing Management, Tokyo University, Tokyo, Japan.
Accepted 14 January, 2026
This research targets on employees of international hotels. The samples include hotel employees of different nationalities and a total of 1241 valid questionnaires were returned. This research conducts empirical analysis on the influences of coworkers' relationship, job satisfaction, and organizational commitment through regression analysis. Results of this research show that job satisfaction is indeed an intervening variable to the relationship between coworkers' relationship and organizational commitment, but the intervening effect is only partial. This research also found that, when influenced by the intervening effect of job satisfaction, the no significant correlation is found in between the factors of coworkers' relationship and moral-based organizational commitment.
Key words: Coworkers’ relationship, job satisfaction, organizational commitment, service industry.