ISSN 2736-1594
International Journal of Obstetrics and Gynecology ISSN 2736-1594, Vol. 13 (3), pp. 001-008, March, 2025. Available online at www.internationalscholarsjournals.org © International Scholars Journals
Full Length Research Paper
Improving Maternal Satisfaction with Intrapartum Care: An Intervention Study in Jordanian Hospitals
Khitam Mohammad1*, Insaf Shaban2, Caroline Homer3 and Debra Creedy4
1Faculty of Nursing, Jordan University of Science and Technology, Irbid, Jordan.
2Faculty of Nursing, AL al-Bayt University, Jordan.
3Faulty of Nursing, Midwifery and Health, University of Technology, Sydney, Australia.
4Griffith Health Institute, Griffith University, Australia.
Received 17 October, 2024; Accepted 23 January, 2025
Exploring patient satisfaction can contribute to quality maternity care but is not routinely conducted in many Middle Eastern countries. This study investigated the prevalence and factors associated with satisfaction during labor and birth among Jordanian women using a descriptive cross-sectional design. Women (n=298) were recruited from four maternal and child health centers in Al-Mafraq city, Jordan. Participants completed an intrapartum care scale which measured satisfaction with three areas of care: interpersonal, information and involvement in decision making, and physical environment. Overall, only 17.8% of women were satisfied with intrapartum care. Around 13% of women were satisfied with interpersonal care, 20.5% with information and involvement in decision making, and 18.8% with physical birth environment. Regression analyses revealed that low satisfaction was associated with experiencing an episiotomy, poor pain relief during labour, and vaginal birth. Health care professionals, policy-makers as well as hospital administrators need to consider the factors that contribute to low satisfaction with childbirth in any effort to improve care.
Key words: Labour, birth, Jordan, maternity care, midwife, patient satisfaction.