International Journal of Management and Business Studies

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 14 (2), pp. 001-009, February, 2025. Available online at www.internationalscholarsjournals.org © International Scholars Journals

Full Length Research Paper

Institutional Reform Through Fundamental Alignment: From Dysfunction to Functionality

Margaret Gangte

Director, Government of India Residence:
D-II/ 337, Vinay Marg
Chanakyapuri, New Delhi
Email id: [email protected]; Ph.: 26884377.

Accepted 10 October, 2024

The article creatively uses a project development methodology to help trace the layers of causes of institutional dyfunctionalism; the immediate cause is traced to poor leadership that failed to enforce the good practices, follow procedures and processes to produce sound policy and planning. The deep rooted cause is detected in the lack of sound policy and planning at inception stage of the institution, that in turn was on account of poor leadership from the beginning itself like a reverse circuit flow. The article reveals the adverse impact of the dysfunctionalism on the individual well being, and the poor condition is perpetuated and promoted by the system that cares very little for principles, ethics and values. The paper stresses the need to set the basics right to get the institution right, explains the requisite basics desired for building an institution and urges for a credible leader to use those basics to turn the negative into a positive organisational behavior.

Keywords: Principles, Ethics, Values, Planning and Policy, Positive Organisational Behavior, Good Practices and Systems, Leadership

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 14 (2), pp. 001-024, February, 2025. Available online at www.internationalscholarsjournals.org © International Scholars Journals

Full Length Research Paper

Exploring the Relationship Between Fiscal Deficit and Nominal Interest Rates in Cameroon: Insights from the Loanable Funds Framework

Armand Gilbert Noula

Senior Lecturer of the Department of Economics Analysis and Policy, Faculty of Economics and Management, University of Dschang - Cameroon. Email: [email protected]

Accepted 6 February 2025

It is a widely held view that budget deficits influence nominal lending interest rates. In this study, the model for the determination of interest rates, which is applicable to small semi-open economies, is presented. The model (loanable funds model) is tested by using annual time series data from 1974-2009 in the context of Cameroon. This study is relevant for the Cameroonian economy, given that it has experienced very large fluctuations in its budget deficits and nominal lending rates under the period of study and especially after the liberalisation process. In this study, regression analysis applied to annual time series data has revealed a significant positive association between budget deficits and domestic nominal lending interest rates for the period under study. Also, we find a bi-directional causality between budget deficits and nominal interest rates in Cameroon.We conclude from the analysis that policy makers in Cameroon should reconsider the budget deficit policy and its means of financing.

Keys words: Budget Deficits; - Interest Rate; - Loanable Funds Models; - Causality test; Cameroon. JEL: Classification: E43; E62
 

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 14 (2), pp. 001-005, February, 2025. Available online at www.internationalscholarsjournals.org © International Scholars Journals

Review

Strategies for Patient Satisfaction and Retention in Primary Care: A Practical Approach
    
Martha E. Jennings F.N.P.-C, D.B.A.

4749 Avocado BoulevardWest Palm Beach, Florida 33411 Email: [email protected]: Tel 561-310-9475 (Cell)

Accepted 24 January 2025

The health care delivery system represents one of the largest customer service industries in the United States. The current structure of the system has become highly competitive in the quest to obtain and retain its customers. Research has indicated there are basic elements needed within a health care organization that can help assure patient loyalty and retention. This paper is an examination of tactics and strategies that will assist health care organizations in providing quality care, promoting patient satisfaction and customer loyalty.

Keywords: Patient satisfaction, Patient retention strategies, Primary healthcare.

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 14 (2), pp. 001-021, February, 2025. Available online at www.internationalscholarsjournals.org © International Scholars Journals

Full Length Research Paper

Examining Work-Life Balance as a Stress Management Tool in Selected Banks Across Ghana

Felicity Asiedu-Appiah, Irene Dufie-Marfo and Evelyn Frempong

Kwame Nkrumah Universityof Science And Technology Telephone Number: 00233-243 956 852,

Accepted 24 November, 2024

Abstract

In Ghana, there is a growing concern of occupational stress, especially in the private sector, where some organizations saddle their employees with long working hours without consideration to other aspects of their lives. This study therefore sought to investigate into the policy and practice of work-life balance in selected banking institutions in Ghana and how these practices are able to help in managing the stress levels of employees. The study used quantitative method for collecting primary data, which were analysed using descriptive statistics. Findings from the study revealed that even though work-life balance is practiced in the selected banking institutions, some of the practices that connote an effective work-life balance culture are non-existent. It was also discovered that respondents held an almost polarized view of the effectiveness of work-life balance in managing their stress levels. Majority of respondents also agreed that work-life balance is effective in enhancing their performance at work and finally, female respondents demonstrated a greater need for work-life balance than their male counterparts. It is recommended that a review of existing work-life balance policies in the banking institutions are undertaken to ensure that policies regarding the concept are consistent with employees’ actual experience. This can be achieved by making sure that employees across different levels of the organization have easy access to the use of work-life balance initiatives without suffering any adverse career consequences.

Keywords: Work-life balance, Stress, Stress Management and Banking Institutions.
 

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 14 (1), pp. 001-010, January, 2025. Available online at www.internationalscholarsjournals.org © International Scholars Journals

Full Length Research Paper

A New Model for Analyzing the Influences of Key Factors on Behavioral Intentions

Seyed Alireza Mosavi¹ and Mahnoosh Ghaedi²

¹Department of Business Administration, Firoozabad Branch, Islamic Azad University, Firoozabad, Iran
[email protected]. ²Firoozabad Branch, Islamic Azad University, Firoozabad, Iran

Accepted 06 October, 2024

Abstract

The purpose of this paper is to construct a new model for factors that affect consumer behavioral intentions in a shopping center context in Shiraz (Iran). Data were gathered at three large shopping centers in Shiraz (Refah, Fajr and Zeitoon shopping centers). The data were collected over a two-week period in these shopping centers. From the 647 returned questionnaires, 592 usable responses were analyzed. The measures were subjected to confirmatory factor analysis to examine the reliability and validity of the hypothesized model. The results revealed that: customer satisfaction most influenced by perceived value; customer satisfaction positively influenced positive attitude, trust and adjusted expectations; trust and adjusted expectations positively affected positive attitude. Finally the findings indicate that behavioral intentions most influenced by positive attitude.

Keywords: Perceived value, Customer satisfaction, Trust, Adjusted Expectations, Positive attitude, Behavioral intentions.
 

International Journal of Management and Business Studies ISSN 2167-0439 Vol. 13 (7), pp. 001-011, July, 2024. Available online at www.internationalscholarsjournals.org © International Scholars Journals

Full Length Research Paper

Evaluating the Impact of Insurance on Economic Growth in West African Monetary Union Countries: A Dynamic Panel Data Study

Jean-Claude Sourou Keke and Wilfried Pkêdonou Houedokou

Economist, Centre for Development Policy Analysis (CDPA)
Research Assistant, Centre for Development Policy Analysis (CDPA)

Accepted 03 May, 2022

This communication is intended to analyze the contribution of insurance to economicc growth in WAEMU countries using panel data over the period 1999-2009. Indeed, few studies havve investigated the contribution of this sector to economiic growth in the WAEMU. The LSDVC’s method proposed by Bruno (2005), adopted in this study is betteer than the Generalized Method of Moments (GMM) for estimating dynamic panels when the sample size is small. It appears that the stimulation of insurance including life ensures a level of growth in the WAEMMU. In addition, comparative analysis with the Economic Community and Monetary of Central Africa (ECMCA) shows that life insurance has a positive and insignificant in WAEMU and ECMCA, while non-life insurance has the opposite effect in both areas. With this result, some actions be undertaken to improove this sector's contribution to economic growwth in the WAEMU. Thus, the study suggests: i) draw lesssons from the best South African experience to offer new products tailored to the needs of populations in terms of guarantees, distribution or ease of access and price tailored ii) develop strategies to increaase market shares of countries in the WAEMU coountries, with action for the progressive conquest of part off the population that has not yet subscribed to innsurance other than the service "car insurance” and iii) help the actors to work towards the promotion of life insurance guarantee for the future development of the insurance on the one hand and the outtbreak of insurance companies in the agricultural sector because this sector contributes much Econoomic growth in EU countries.

Keywords: Growth, dynamic panels, Insuurance, market, financial intermediation

JEL Classification: E23, C33, G22, G21